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Cancellation/Postponement Policies 2025
 
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Due to our intimate size cancellations and postponements affect us significantly. 
All guest reservations are subject to our cancellation policy.
 
 
 
Program Deposit
 

A $1,500 deposit per person is required at the time of registration to guarantee your reservation. Cancellation or postponement may subject you to a fee or the forfeiture of your deposit. 

 

If your reservation was made with "T.B.D." as the "Available Program Start Date", your deposit is refundable in it's entirety at any time and is not subject to cancellation fees.  When a start date is selected the current cancellation and postponement policy will apply.

  

Travel Insurance:  We highly recommend Travel Insurance to help protect your investment. Visit www.travelguard.com or call Travel Guard directly at 877.249.5376 to purchase your travel insurance.

 

Certain Promotional offerings may render your deposit non-refundable regardless of the cancellation date.

 
 
 
Program Postponement
 

You always have the option of postponing your program.  To postpone your program you may either email or phone Unite to provide notice.  An email acknowledgement will be sent to your email on file letting you know that Unite has moved any eligible deposit and  program balance payments to your account for future use.  Your original deposit may be subject to fees pending on the date of your postponement notice compared to your upcoming program start date.  You may apply any eligible credit to future stays,  however, due to rising costs and other variables impacting camp expenses, program rates will inevitably increase. Therefore, your program rate may be different from the rate you originally secured. At the time you select new dates for your camp the advertised/promotional rates will apply

  

 Postponement Notice Program Deposit ($1,500)  Program Balance
 11 Days or more before Start Date  No Fee*  Refundable*
 4-10 Days before Start Date

 $500 Fee* 

 Refundable*
 3 Days or Less before Start Date  Not Refundable*  Not Refundable*
*If your reservation was placed with promotional restrictions, those postponement rules would take precedence.
 
 
 
Program Cancellation
 
If circumstances arise and postponement is not an option, you may cancel your program.  To cancel your program you may either email or phone Unite to provide notice.  An email acknowledgement will be sent to your email on file confirming notice of your cancellation.  Your original deposit as well as program balance payment may be subject to fees pending on the date of your cancellation notice compared to your upcoming program start date.  
 
Cancellation 10 days or less before your program start date will subject you to forfeiture of your original deposit and an additional $1,500 fee.  If your program balance has not been paid at the time of your stay we will automatically collect fee payment from the credit card provided for your original deposit.
 
  Program Start Date  Program Deposit ($1,500)  Program Balance
 30 Days or more before  Start Date  $500 Fee*  Refundable*
 11-29 Days before Start Date  Not Refundable*  Refundable*
 10 Days or less before Start Date  Not Refundable*  $1,500 Fee*

*If your reservation was placed with promotional restrictions, those cancellation rules would take precedence.
 
 
 
No Show
 
If you fail to cancel or postpone your program before your scheduled start date you will be subject to a "No Show Fee".  No Show Fee includes forfeiture of your original deposit as well as an additional fee of $1,500.  If your program balance has not been paid at the time of your stay we will automatically collect fee payment from the credit card provided for your original deposit.
 
 
 
 
Early Departure
 
Early departure from any Unite program does not entitle the participant to a refund.  If extenuating circumstances exist, Unite management may qualify a client's remaining program to be prorated and quantified as an account credit. However, in order to apply these funds to a future stay, you will be responsible for a $500 change fee.  As mentioned prior, due to rising costs and other variables impacting camp expenses, program rates will inevitably increase. Therefore, future program rates may be different from the rate you originally secured.
 
 
 
Disclaimers
 
Check-in and Check-out Times:
  • Check-in time is 3:00 p.m. Mountain Standard Time.
  • Check-out time is 11:00 p.m. Mountain Standard Time.

Age Requirement Minimum:

  • Guests of Unite Fitness Retreat must be 18 years of age or older.

Service Charge:

  • All additional charges are subject to a 10% service charge and applicable taxes. A 10% service charge will be added to all a la carte personal services. Service charges covers many aspects of your additional service, including coordination services and merchant fees.
  • A credit card is due at check-in to cover all incidentals purchased during your stay. 

Smoking & Cellphone Policy:

  • Unite Fitness is a non-smoking facility. Smoking is prohibited inside all interior public spaces on the property, including all buildings, guest rooms and or around the pool area. Smoking is permitted in outdoor, non-public areas only.
  • Any evidence of smoking in guest accommodations will result in a $1,000 fee to deodorize.
  • As a courtesy to other guests, we ask that you silence cell phones and other devices while participating and request permission before filming or photographing any class or programming. We allow cell phones to be available—and encourage you to share photos of your experience with us—but not heard. Thank you for understanding and unplugging with us. 

Pet Policy:

  • Unite Fitness loves pets and they are welcome to stay with you while participating in the program. Clients with pets are required to reserve accommodations at the Unite Lofts and a $20/day pet guest fee is required.  Programming is however reserved for Unite clients and pets are not allowed in our Unite Programming facilities and vehicles.  We do however allow you pets to accompany you on Unite Hikes as long as the following conditions are met;
    • Pets are transported to trailheads in a private vehicle
    • The trail being utilized is a pet friendly canyon and not classified "Watershed"
    • Pets are always on a leash  

Alcohol, Wine & Beer:

  • Unite Fitness does not serve alcohol. Guests are not permitted to bring their own alcoholic beverages into our dining facilities or any other program facilities/areas. 

Information We May Collect From You:

  • So that we may provide services and accommodations for our guests, we must collect personal information. We will collect your name, home address, telephone number, email address, credit card number and security code, and other information including a summary of your medical and health history. We may also collect information to confirm your identity upon check—in, such as your driver’s license.
  • We will also collect personal information you provide on applications related to our services, disclosures, and releases we may require of our guests, written and electronic communications from you, and from your transactions with us. 

Privacy Policy:

  • We maintain strict control over access to your personal information, and only employees with a business need-to-know may access your personal information. We do not sell or rent to anyone the personal information you provide to us. We do not share your personal information with other companies who might want to market their products or services to you.
  • We will not use or disclose your protected medical or health information without written authorization from you. If you authorize us in writing to release your medical or health information and wish to change your authorization, you may do so in writing at any time.
  • If we hire other parties to help us conduct our business, we require them to protect your personal information. Further, we do not permit them to use or share your personal information for any purpose other than the work they are doing on our behalf, or as required by law.
  • We will comply with legal requirements regarding the release of your personal information, such as in response to a subpoena or other legal process.
  • We treat the information of our current and former guests in the same manner.
  • You may request access to the personal information we collect from you. You must make your request in writing and send it to: Unite Fitness Retreat 931 E Simpson Ave Salt Lake City, UT 84106. The letter should include your full name, home address and telephone number. We may charge a reasonable fee to cover our copying and postage costs. If you believe the personal information you provided to us is incorrect, you may send us a correction, in writing, to the above address.
  • We reserve the right to modify this Notice of Privacy Practices at any time, and to make the new Notice effective for all guest personal information maintained by us.