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Cancellation/Postponement Policies 2026
 
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Due to the intimate size of Unite Fitness Retreat programs, cancellations, postponements, and schedule changes significantly impact our operations. All reservations are subject to the policies outlined below. By registering for a program, guests acknowledge and agree to these terms.

 
 
 
Program Deposit

  • A $1,500 per-person deposit is required at the time of registration to secure your reservation.

  • Deposits are applied toward your program total and are subject to the cancellation and postponement policies in effect at the time your program dates are confirmed.

  • Certain promotional, discounted, or restricted-rate offerings may render deposits non-refundable regardless of cancellation or postponement timing.

 
 
 
 
“T.B.D.” Program Start Dates
 
If your reservation is booked with “T.B.D.” as the program start date:

  • Your deposit remains fully refundable until a program start date is selected.

  • Once dates are confirmed, the current cancellation and postponement policy applies in full.

 
 
Travel Insurance (Strongly Recommended)
 
We strongly recommend purchasing travel insurance to protect your investment from unforeseen circumstances such as illness, injury, travel disruptions, or emergencies.
 
 
Force Majeure (Events Beyond Our Control)
 
Unite Fitness Retreat shall not be held liable or responsible for failure or delay in the performance of any obligation when such failure or delay is caused by events beyond its reasonable control (“Force Majeure Events”).

Force Majeure Events include, but are not limited to:

  • Acts of God (including earthquakes, floods, fires, severe weather, or natural disasters)

  • Public health emergencies, pandemics, epidemics, or government-mandated quarantines

  • Government orders, travel restrictions, border closures, or changes in law

  • War, terrorism, civil unrest, or labor disruptions

  • Utility failures, transportation interruptions, or supply chain disruptions

  • Any other event or circumstance beyond Unite Fitness Retreat’s reasonable control

In the event a Force Majeure Event prevents, delays, or materially alters program operations:

  • Unite Fitness Retreat reserves the right to reschedule, modify, relocate, shorten, or cancel any program without liability.

  • Guests will not be entitled to refunds for programs affected by a Force Majeure Event.

  • At Unite Fitness Retreat’s sole discretion, guests may be offered:

    • A future account credit, or

    • The option to reschedule their program, subject to availability and current rates.

  • All standard cancellation, postponement, No Show, and Early Departure policies remain in effect, unless otherwise determined by Unite Fitness Retreat management.

Guests are strongly encouraged to purchase travel insurance to protect against losses related to Force Majeure Events.

 
 
Program Postponement Policy
 

Guests may request to postpone their program by providing notice via email or phone. Written confirmation will be sent acknowledging receipt of the request and any applicable fees or forfeitures.

  • Eligible funds may be issued as non-transferable account credit toward a future stay.

  • Credits must be applied to current advertised or promotional rates at the time new dates are selected.

  • Due to rising operational costs, future program rates may differ from those originally secured.

  • Promotional or restricted-rate reservations may carry more restrictive postponement terms, which supersede this policy.

Postponement Fees & Forfeitures

Notice Prior to Program Start Date Program Deposit ($1,500) Program Balance
8 or more days No fee* Refundable*
7 days or fewer $1,500 fee Non-refundable

 

*Promotional restrictions, if applicable, take precedence.

Late Postponement Clarification

Postponement requests received within seven (7) days of the scheduled program start date will result in:

  • A $1,500 postponement fee, and

  • Forfeiture of the entire program balance

Any remaining eligible funds, if applicable, will be issued as account credit only and must be applied toward a future stay at current rates.

Postponement requests received within seven (7) days of the program start date are treated as a late modification and are not eligible for refunds under any circumstances.

Applicable fees may be automatically charged to the credit card on file.

 
 
 
Program Cancellation Policy
 
If postponement is not an option, guests may cancel their program by providing notice via email or phone. Written confirmation will be sent acknowledging receipt of cancellation.

Cancellation Fees

Notice Prior to Program Start Date Program Deposit ($1,500) Program Balance
30 or more days $500 fee* Refundable*
11–29 days Not refundable* Refundable*
10 days or fewer Not refundable* $1,500 fee*

  • Cancellations made 10 days or fewer before the program start date will result in:

    • Forfeiture of the $1,500 deposit, plus

    • An additional $1,500 cancellation fee

  • If the program balance has not been paid, the applicable fee will be automatically charged to the credit card on file.

*Promotional or restricted-rate terms supersede standard cancellation terms.


 
 
No-Show Policy
 
Failure to cancel or postpone prior to the scheduled program start date constitutes a No Show.

  • No Show penalties include:

    • Forfeiture of the $1,500 deposit, plus

    • An additional $1,500 No Show fee

  • If unpaid, fees will be automatically charged to the credit card on file.

 
 
 
Early Departure Policy

  • Early departure does not entitle guests to a refund.

  • In rare, documented extenuating circumstances, Unite management may approve a prorated account credit at its sole discretion.

  • Approved credits are subject to:

    • A $500 change fee, and

    • Application toward a future stay at current program rates

 
 
Guest Disclaimers & House Policies

Check-In / Check-Out

  • Check-in: 3:00 PM (Mountain Time)

  • Check-out: 11:00 AM (Mountain Time)

Age Requirement

  • Guests must be 18 years of age or older.

 
 
Service Charges

  • A 10% service charge plus applicable taxes applies to all additional services.

  • A 10% service charge applies to all à la carte personal services and covers coordination services and merchant processing fees.

  • A valid credit card is required at check-in for incidentals.

 
 
Smoking & Cell Phone Policy

  • Unite Fitness Retreat is a non-smoking facility.

  • Smoking is prohibited in all interior spaces, guest rooms, buildings, and pool areas.

  • Evidence of smoking in guest accommodations will result in a $1,000 deodorization fee.

  • Guests are asked to silence mobile devices during programming and obtain permission before photographing or filming classes.

 
 
Pet Policy

  • Pets are permitted only in certain Unite Lofts accommodations.

  • A $20 per day pet fee applies.

  • Pets are not permitted in programming facilities or vehicles.

  • Pets may accompany hikes if:

    • Transported in a private vehicle

    • Trails are pet-friendly and not designated watershed areas

    • Pets remain leashed at all times

 
 
Alcohol Policy

  • Unite Fitness Retreat does not serve alcohol.

  • Outside alcohol is not permitted in dining areas or program facilities.

 
 
Privacy & Personal Information
 
Unite Fitness Retreat collects personal, medical, and payment information necessary to provide services, accommodations, and programming.

  • Access to personal information is restricted to employees with a business need-to-know.

  • Guest information is never sold or rented.

  • Medical information is disclosed only with written authorization or as required by law.

  • Guests may request access to or correction of their personal information in writing:

Unite Fitness Retreat
931 E Simpson Ave
Salt Lake City, UT 84106

We reserve the right to modify these policies at any time. Updated policies apply to all future reservations.